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Testimonials

We have had a wonderful experience working with Nuance for our coding needs. Not only are they quick and professional, they also have an internal QA process and system that ensures the coding data will be accurate and also user-friendly. We look forward to working with them again very soon!

Owner
Global Translation Services Company

Our company has taken several surveys of our membership on various topics. There have been at least two occasions when a more detailed analysis of the data was needed than I could get with just totals. On both occasions, I contacted Nuance for these statistical tables. Decision Analyst has a great reputation in the market research business. Lisa Hazen heads up Nuance and is always helpful and timely in her responses. On both occasions the tables were delivered on time and in the format requested. We are extremely satisfied with the relationship with Nuance and would highly recommend them to any company needing research help.

Chief of Staff
HVAC Industry

A little over a year ago, we discovered Nuance and I'm so happy we did! Their in-language coding capabilities allowed us to shorten timelines and reduce the cost associated with coding a large number of open-ends across multiple languages. We've also been so pleased with the client service Nuance provides. The entire team is friendly, responsive and solution-oriented. Nuance isn't just a vendor for us, they are a partner in our research process.

Senior Research Manager
Top National Full-Service Research Company

We've used Nuance's coding services for several of our projects. Nuance understands our vision and goals when it comes to delivering easy-to-understand and clear coding results. The team has always worked efficiently and in a timely manner.

Research Manager
Hispanic Market Research Company

Working with Nuance on coding of open questions is really a pleasure! The entire team is really reliable and available to answer to our needs and requests. We are entirely satisfied with the flexibility, quality of work, and quick delivery the team is providing on each project.

Modeling Manager, Segmentation & Surveys
European Full-Service Research Company

I chose Nuance to carry out a major survey of the U.S. financial sector being conducted from abroad. From the outset, the team was extremely helpful in giving guidance on how best to approach the task, and throughout had a can-do attitude that coped with any issues and made the process seem straightforward, also giving me peace of mind that it would be completed on time and to the standards I expected. Thank you for a great job!

Postgraduate Student,
London, U.K.

We conducted a major international survey project in numerous languages. For each open-ended question, Nuance coded the responses in exacting detail, developing unified codeframes that bridged across all languages. This greatly reduced the complexity of the data, presenting a comprehensive picture of all responses, while allowing for comparisons between language groups. Nuance completed the work on time and on budget, with timely communication and updates. We will definitely use them again for our coding needs.

Director, Consumer Insights
Ministries Organization